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Terms of Service

Last updated: June 14, 2026

These Terms of Service govern your use of the website getninepillars.com and your purchase of any digital products sold by N9NE PILLARS. By accessing our website or purchasing a product, you agree to be bound by these terms. If you do not agree, do not use our website or purchase our products.

1. Products and delivery

N9NE PILLARS sells digital products — Notion operating system templates delivered via Notion duplicate link. Upon successful payment, you will receive a duplicate link that allows you to copy the purchased system into your own Notion workspace.

Delivery is instant and automated. Your duplicate link will be displayed on the order confirmation page immediately after payment and emailed to the address provided at checkout. If you do not receive your link within 10 minutes, check your spam folder before contacting us.

All sales are final. Because our products are digital and delivered instantly via Notion duplicate link — which irrevocably copies the system into your Notion workspace — we do not offer refunds under any circumstances. By completing a purchase, you acknowledge and accept this policy.

2. License and permitted use

When you purchase a N9NE PILLARS product, you receive a personal, non-exclusive, non-transferable license to use the purchased system for your own personal or business purposes. This license includes:

  • Duplicating the system into your own Notion workspace
  • Customising, modifying, and adapting the system for your personal use
  • Using the system indefinitely, including receiving any free updates released for your purchased version

3. Prohibited use

The following uses are strictly prohibited and constitute a material breach of these terms:

  • Redistribution: Sharing, reselling, gifting, or otherwise transferring the Notion duplicate link or any copy of the purchased system to any third party
  • Resale: Selling or sublicensing the system or any derivative work based on it to others
  • Claiming authorship: Presenting the system or any substantial portion of it as your own original creation for commercial purposes
  • Reverse engineering for resale: Deconstructing the system's structure, formulas, or agent prompts for the purpose of creating and selling a competing product

Violation of these prohibitions may result in legal action and termination of your license.

4. Intellectual property

All N9NE PILLARS products, including their database structures, formulas, relations, AI agent prompts, written content, and branding, are the intellectual property of N9NE PILLARS. Your purchase grants you a license to use the product as described above — it does not transfer ownership of any intellectual property.

The N9NE PILLARS name, logo, and tagline "Build on solid ground" are proprietary and may not be used without written permission.

5. Updates and product changes

We may release updates to purchased products at our discretion. Updates within the same major version (e.g. v3.x for The Creative Pillar) are provided free of charge to existing customers. We will notify customers of significant updates via email and the news page at getninepillars.com/news.html.

We reserve the right to modify, discontinue, or replace products at any time. We are not obligated to maintain compatibility with future versions of Notion or any third-party platform.

6. Disclaimer of warranties

N9NE PILLARS products are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

  • The products will meet your specific business or personal requirements
  • The products will generate any particular result, income, or outcome for you
  • The products will remain compatible with all future versions of Notion or Notion AI
  • The products will be error-free or uninterrupted

Any results described on our website represent examples and are not guarantees of what you will achieve.

7. Limitation of liability

To the maximum extent permitted by applicable law, N9NE PILLARS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our products or website. Our total liability to you for any claim arising out of or related to these terms or our products shall not exceed the amount you paid for the product giving rise to the claim.

8. Notion platform

Our products are built for and delivered via Notion, a third-party platform. N9NE PILLARS is not affiliated with, endorsed by, or a partner of Notion Labs, Inc. We are not responsible for any changes Notion makes to its platform, pricing, or feature set that affect the functionality of our products. Use of Notion is subject to Notion's own terms of service and privacy policy.

9. Governing law

These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the United States.

10. Changes to these terms

We may update these Terms of Service at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our website or products after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

11. Contact

Questions about these terms? Email us at contact@getninepillars.com. We respond within 5 business days.

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